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World Travel Warehouse Terms & Conditions

PLEASE READ THIS NOTICE.
ACCEPTANCE OF TERMS DURING COMPLETION OF ONLINE PURCHASES CONSTITUTES PART OF YOUR CONTRACT FOR TRAVEL RELATED SERVICES PURCHASED VIA WORLD TRAVEL WAREHOUSE

World Travel Warehouse in its capacity (hereafter referred to as the “agency”) is acting in the role of Agent for numerous travel industry product suppliers (identified on your accompanying travel documents) in selling travel related services or in accepting reservations or bookings for services. These services, and travel products are not directly owned by this travel agency (such as Air and Ground Transportation, Hotel Accommodations, Cruises, etc.)

 

Agreement Between the User and World Travel Warehouse

World Travel Warehouse Web site is presented to you under the terms and conditions set out in this document. By using this site, or completing reservations via World Travel Warehouse booking software, your consent is implied via your reservation completion. For example, we can only deliver the product you have purchased if you provide us with your address.

 

Links to Third Party Sites

World Travel Warehouse website contains links to the Web sites of other companies or suppliers. These sites are in no way endorsed, nor controlled by World Travel Warehouse. We only suggest and offer these links to various suppliers as further information which we hope will assist you in making your travel purchases from suppliers we support. We cannot guarantee the content contained on affiliate or supplier sites in any way. These links are provided for your convenience and information only. You may use them for reference or not, at your discretion.

 

Quotes

World Travel Warehouse will always endeavour to source the best value travel for your requests as provided in our quotes. We normally fulfill most client requests within 2-3 quotes. We ask our clients to realize that quotes completed and the work involved for each quote takes time, and is completed in most cases on a no charge basis. However, please note if the number of unique quotes required by any client exceeds 5 in number, we reserve the right to request a fee before completing any further work on the client’s behalf. We thank you for respecting our time as we do yours.

 

Reservations

Reservations are subject to space availability in the appropriate class, at the time of booking. Each time you make an online reservation through World Travel Warehouse electronic booking software, confirmation via email will occur immediately. If you do not receive this email confirmation, please contact us to confirm that your reservation with the specific supplier was indeed completed. In the event that your travel plans are modified or changed due to mechanical, weather, or carrier business conditions, World Travel Warehouse will contact you to inform you of these disruptions.

Reservations (Requested by Clients) with non-preferred suppliers
We understand from time to time that there is a supplier that you may know of, or be comfortable booking with, that we, as your agent of choice have not done business with before. If you request that we complete a booking for you, with a non-preferred and unvetted supplier, you (the Client) assume ALL RESPONSIBILITY for dealing with that supplier, whether booked by us, or by you directly. World Travrl Warehouse, shall under no circumstances be held liable for

 

Group Bookings

All group reservations may be requested by phone or by sending an email. Group bookings may not be booked electronically. Definition of a group may be subject to terms and conditions determined by each individual supplier.

 

Payments

Forms of payment are various major credit cards (normally Visa, Mastercard, Amex).
We will take accept e-transfers with an additional $15.00 administration fee

 

Credit card bookings

Your authorization to use your Credit Card number indicates your acceptance of our booking terms and conditions, whether or not you have actually signed the appropriate draft.

Chargebacks will be levied a fee of $50 per passenger + Any Loss of income to World Travel Warehouse for your inability to pay as contracted under your purchase

 

Ticketing

As E-Tickets are the industry standard commencing January 2008, all documentation will be in the form of electronic documents. If you prefer to receive paper tickets (which must be couriered), these courier costs will be paid by the client accordingly.

 

Acceptance

The acceptance of tickets and or vouchers shall be deemed to be consent to the above conditions.

 

CANCELLATION & REFUNDS

All requests for refunds must be made in writing to World Travel Warehouse (email written format is acceptable).

All cancellations are subject to a $100 World Travel Warehouse administrative charge + any applicable airline & supplier cancellation charges.


ALL PASSENGERS ARE AUTOMATICALLY BOUND BY ANY SUPPLIER’S TERMS AND CONDITIONS ONCE A BOOKING IS UNDER DEPOSIT.


FAILURE TO READ THE SUPPLIER’S TERMS DOES NOT RELEASE ANY PASSENGER FROM CANCELLATION PENALTIES.

 

Pricing

All prices quoted are in Canadian or American funds (as noted throughout our site), depending on the gateway & supplier. Prices are subject to supplier’s terms and conditions and also subject to change without notice.

 

Taxes and Surcharges

Airport and other departure taxes, as well as Canadian/US transportation taxes and surcharges are subject to change at any time.

 

Flight Times

Schedules are subject to change without notice. It is therefore the responsibility of passengers to reconfirm flight times prior to departure. The Agency and Supplier assumes no responsibility to the passenger for any loss, delay, or other inconveniences incurred in connection with any flights. All passengers must reconfirm the minimum check in time at the airport with the airline prior to departure.

 

Liability

Every effort is made to ensure the information provided on the World Travel Warehouse site is accurate and free of errors. Changes are made to the site on an ongoing basis to improve the site. That said, the World Travel Warehouse Web site is not intended as a source of personal, or legal information. Users should consult the appropriate embassy, consulate or government department for information related to the specific country you will be visiting.

You assume total responsibility and risk for your use of the site and the Internet. World Travel Warehouse provides the site and related information “as is” and does not make any express or implied warranties, representations or endorsements whatsoever with regard to the service, any merchandise information or service provided through the service or on the internet generally. World Travel Warehouse shall not be liable for any cost or damage arising either directly or indirectly from any such transaction made outside of World Travel Warehouse direct transactions. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the Internet generally.

 

LIMITATION OF LIABILITY

In no event shall World Travel Warehouse or third party distributors or providers be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings), whether based in contract, tort or otherwise, which:

(a) arises out of or is in any way connected with any use of this site or content found herein;
(b) any failure or delay (including but not limited to the use of or inability to use any component of this site for reservations request, information inquiries or any other content obtained through this site);
(c) the performance or non performance of World Travel Warehouse or third party distributors or providers, even if such party has been advised of the possibility of such damages by other party. If, notwithstanding the foregoing, World Travel Warehouse or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, World Travel Warehouse and third party provider and distributor’s liability shall in no event exceed, in the aggregate, the subscription fee and service charge for accessing this site with respect to which liability is found.

This agency, therefore, will not be held responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay, or injury to you or your companions or group members. Unless the term “Guaranteed” is specifically stated in writing on your tickets, invoice or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of personal effects.

 

**We ALWAYS recommend travel insurance as the best way to secure your travel purchase. Between weather delays, mechanical issues, numerous airlines and Tour Operator’s declaring bankruptcy in this erratic economy, we strongly suggest you consider Travel Insurance as that is the ONLY security you against losses of your travel investment dollars.**

Agency shall not be responsible for any injuries, damages or losses caused to any traveler in connection with terrorist activities, social or labour unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions out side the travel agent’s control. Agency shall further not be responsible for losses incurred due to supplier insolvency, and urge all travelers to take the necessary precautions and purchase Travel Insurance.

Traveler assumes complete and full responsibility for, and hereby releases the agent from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel.

By embarking upon his/her journey, the traveler voluntarily assumes all risk involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks as well as possible travel industry supplier bankruptcies and medical and climatic disruptions, and is advised to obtain appropriate insurance coverage against them, which is available for additional costs through World Travel Warehouse. Traveler’s acceptance of tickets, reservations, or bookings accompanying this document shall constitute the traveler’s consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.

 

Cancellation & Refund Policies:

World Travel Warehouse and our certified travel counsellors always source the best suppliers to fit each of our clients particular needs, we are an agent for these suppliers.

As such, we are obligated to adhere to each supplier’s unique cancellation and refund policies, per supplier’s terms and conditions. As part of your travel purchase, we encourage you to read your travel supplier’s contract in its entirety. Please contact us if you have any questions at all about your contract with the travel supplier you have purchased from.

We remind our clients that the sole responsibility lies with the traveller, to ensure that they have fully read, met and complied with all terms and regulations as set forth by the specific supplier the client chooses. The duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel remains the final responsibility of the individual traveler.


PASSPORT ONLINE TERMS OF SERVICE AGREEMENT

Passport Online, Inc., ("Passport Online") welcomes you. Passport Online provides content and services available to you on the Passport Online site (https://www.passportonlineinc.com) (or any part thereof), any site that Passport Online hosts (or any part thereof), and any site that uses Passport Online's Web hosting tools and services (the "Sites") subject to the following Terms of Service ("TOS"), which may be updated by us from time to time.

Certain personal information about you that you provide to Passport Online on https://www.passportonlineinc.com is subject to our Privacy Policy. Certain personal information about you that you provide to users of Sites is subject to the privacy policies' of the operators of the Sites, and Passport Online has no liability for their use of your personal information. For more information, see our full privacy policy at https://www.passportonlineinc.com/privacy.asp.

ACCEPTANCE OF TERMS

You understand that through your use of this site (https://www.passportonlineinc.com), you consent to the Privacy Policy and this TOS.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT

Passport Online respects the intellectual property of others, and we ask our users to do the same. In addition to this Site, Passport Online does host a variety of web sites and provides third parties with Passport Online web hosting services and tools. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, on these Sites, please provide Passport Online's Copyright Agent the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  2. a description of the copyrighted work or other intellectual property that you claim has been infringed;
  3. a description of where the material that you claim is infringing is located on the site;
  4. your address, telephone number, and email address;
  5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  6. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

Passport Online's Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

By mail:
Copyright Agent
c/o Passport Online, Inc.
9786 SW Nimbus Avenue
Beaverton, OR, 97008

By phone: 503-626-7766
By fax: 503-626-8676
By email: rightsagent@passportonlineinc.com

MODIFICATIONS TO THE SITES

Passport Online reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Sites (or any part thereof) with or without notice. You agree that Passport Online shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Sites.

CONTACTS WITH SITE ADVERTISERS

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that Passport Online shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Sites.

LINKS

The Sites may provide, or third parties may provide, links to other World Wide Web sites or resources. Because Passport Online has no control over such sites and resources, you acknowledge and agree that Passport Online is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources.

GRAPHIC AND TEXTUAL CONTENT

Graphic and textual content included with or originating from Passport Online and its associated products may be via direct ownership control or licensed by or to Passport Online, Inc. Use and re-distribution of this content outside of Passport Online and its associated products is expressly prohibited unless specifically authorized in writing.


DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

a. YOUR USE OF THE SITES IS AT YOUR SOLE RISK. THE SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

b. PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (i) THE SITES WILL MEET YOUR REQUIREMENTS; (ii) THE SITES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITES WILL BE ACCURATE OR RELIABLE; AND (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITES WILL MEET YOUR EXPECTATIONS.

c. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PASSPORT ONLINE OR THROUGH OR FROM THE SITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF PASSPORT ONLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

NOTICE

Passport Online may provide you with notices, including those regarding changes to the TOS, by posting a revised TOS on this site (https://www.passportonlineinc.com).

TRADEMARK INFORMATION

The Passport Online trademarks and service marks and other Passport Online logos and product and service names are trademarks of Passport Online (the "Passport Online Marks"). Without Passport Online's prior permission, you agree not to display or use in any manner the Passport Online Marks.

GENERAL INFORMATION

Entire Agreement. The TOS constitutes the entire agreement between you and Passport Online and governs your use of the Sites, superseding any prior agreements between you and Passport Online with respect to the Sites.

Choice of Law and Forum. The TOS and the relationship between you and Passport Online shall be governed by the laws of the State of Oregon without regard to its conflict of law provisions. You and Passport Online agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Multnomah County, Oregon.

Waiver and Severability of Terms. The failure of Passport Online to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.