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World
Travel Warehouse's Privacy Statement
This
World Travel Warehouse Inc. Privacy Statement provides information on the
privacy practices for our Web site,
www.worldtravelwarehouse.ca,
.com, .net. The World Travel Warehouse Web site is intended for use by
individuals that are over 18 years of age.
Information collected about you
World
Travel Warehouse Inc.
collects identifiable information about you that you specifically and
voluntarily provide. It includes information that can identify you as a
specific individual, such as your name, phone number, or e-mail address.
Although you are required to submit personal details in some instances
with World Travel Warehouse Inc. to complete selected travel sections
(i.e. online booking forms), many areas of our website require no personal
data entry.
On all pages that collect information, we specifically describe what
information is required in order to provide you with the product or
service you have requested.
World Travel warehouse Inc. collects information when you:
-
Complete a newsletter signup profile
-
Purchase travel via online booking software when a travel reservation is
made. We may also collect information about each traveller's preferences,
including meal requests, seat selection, frequent flyer/hotel/car rental
programs and membership numbers, and ticketing options. This information
is stored in the Profile area of a member's World Travel Warehouse Inc
account.
-
Participate in a survey, contest, or sweepstakes
-
Contact World Travel Warehouse Inc.
Travel purchase information
World
Travel Warehouse Inc.
collects
the billing address of the credit card that is used to purchase travel. We
will also collect credit card information, including card number, card
type, cardholder name, and expiration date, in order to bill you for
travel purchased through World Travel Warehouse or our travel industry
suppliers who will charge your card directly
Contests and sweepstakes information
Occasionally, World Travel Warehouse Inc. may offer our members and site
visitors an opportunity to participate in a contest or sweepstakes.
Information collected by World Travel Warehouse Inc. when you participate
in a contest or sweepstakes may include your full name, e-mail address,
and street address and certain preferences in travel travel products.
Our partners
World
Travel Warehouse Inc.
has
partnered with reputable third parties to offer our members and site
visitors a variety of products and services. All travel services
throughout World Travel Warehouse Inc. that are provided by a third-party
partner are described as such. Although we only work with reputable third
parties, our business partners may have different privacy policies and
practices than we do. We encourage you to review our business partners'
privacy policies to further understand their procedures for collecting,
using, and disclosing your information.
Computer information
World
Travel Warehouse Inc.
collects
certain technical information from your computer each time you request a
page during a visit to World Travel Warehouse Inc. This information is
collected from your computer's Web browser to enhance your experience on
our site and may include your IP address, operating system, Web browser
software (e.g., Netscape Navigator or Internet Explorer), screen
resolution, and referrer Web site.
Information from other sources
Only
authorized World Travel warehouse Inc. personnel may update your profile
to accurately reflect any new profile information included in
communications received from you.
Use of your information
Information collected by World Travel Warehouse Inc. may be used to:
-
Register you as an World Travel warehouse Inc member
- Plan
and purchase travel
-
Notify you of travel changes
- Send
marketing communications or surveys to you
-
Respond to your questions or suggestions
-
Improve the quality of your visit to our site
-
Member registration information
Travel planning and purchase
Information collected when you complete your traveller profile is used to
confirm and process your travel reservation. In addition, information
collected from you when you purchase travel is used to bill your credit
card and deliver your travel itinerary, either electronically or through
the mail.
Travel Alerts notification
In the
event your travel plans are disrupted because of mechanical, weather, or
carrier business conditions, World Travel Warehouse Inc. may send you an
e-mail notification to inform you of these conditions and help you make
alternative travel arrangements.
Marketing notifications
As a
registered World Travel Warehouse Inc. newsletter member, you may receive
e-mails from us about special promotions, surveys, contests, sweepstakes,
flight specials, trip information, or other travel opportunities from
World Travel Warehouse Inc. and its marketing partners.
You may also receive postal mail notifications from us about special
promotions, surveys, contests, sweepstakes, flight specials, trip
information, or other travel opportunities from World Travel warehouse
Inc. and its marketing partners. E-mail or postal marketing notifications
containing offers for our marketing partners will be sent by World Travel
Warehouse Inc. on our partners' behalf.
Sharing your information
World
Travel warehouse Inc.
does not
sell or rent your information to anyone.
Service providers
To
provide and process the services you request, World Travel Warehouse Inc.
shares your information with our authorized service providers that perform
certain services or functions on our behalf. Our service providers need
information about your traveller profile, as well as your credit card
information, to process and confirm your travel reservation. These service
providers will disclose information about your traveller profile to hotel,
airline, rental car and/or other travel suppliers whose products you have
purchased. Like any other travel agent, this information must be shared
with our travel suppliers to confirm your reservation and travel
preferences. Although World Travel Warehouse Inc. offers travel products
from hotel, airline, rental car and other travel suppliers that are
reputable companies, we do not have any jurisdiction over these suppliers
from using or disclosing your information without your permission.
Therefore, we encourage you review the information privacy practices of
any travel suppliers whose products you purchase through World Travel
Warehouse. Inc. In addition, these travel suppliers may also contact you
as necessary to obtain additional information about your confirmed
reservation.
Our obligations
World
Travel Warehouse Inc.
be
required by law to disclose information you have provided in obtaining our
travel products or services. We may also disclose information against
someone who poses a threat to
World Travel Warehouse Inc.'s
interests (such as customer fraud) or whose activities could bring harm to
others. In addition, it may be necessary for
World
Travel Warehouse Inc.
to provide customer information to third parties, such as credit card
companies, for the purpose of resolving disputes that arise in the normal
course of business.
Other Web sites
There
are several places throughout
World Travel Warehouse Inc.
that may link you to other Web sites that do not operate under our
information privacy practices. When you click through to these Web sites,
World Travel Warehouse Inc.'s
information privacy practices no longer apply.
We recommend that you examine the privacy statements for all third-party
Web sites to understand their procedures for collecting, using, and
disclosing your information.
Purchase travel
Each
time you purchase travel through
World Travel Warehouse Inc.
or change or cancel a confirmed travel reservation, you will receive
confirmation of your travel itinerary via e-mail. In the event that your
travel plans are disrupted because of mechanical, weather, or carrier
business conditions,
World Travel Warehouse Inc. may
contact you to inform you of these disruptions and help you make
alternative travel arrangements.
Elect to receive special promotional marketing communications
As a
registered
World Travel Warehouse Inc.
member, you will occasionally receive e-mails notifying you of special
promotions or other travel news, if you sign up for this service. Special
promotional e-mails are intended to inform you of new or unique travel
opportunities or special deals that are available on
World
Travel Warehouse Inc.
If you have purchased travel services, you may also receive a Trip Guide
e-mail that provides information about your destination, such as weather
conditions, current events, or items of interest.
In addition, you will occasionally receive postal mail notifying you of
special promotions or other travel news. You can unsubscribe from this
postal mail service by either sending an e-mail with "unsubscribe" in the
subject line to info@worldtravelwarehouse.ca that includes your
World Travel Warehouse Inc.
e-mail address and street address or by following the instructions on the
postal mail piece you receive.
Request customer support or submit questions/suggestions
When
you request assistance with viewing your itinerary, logging on to the
World Travel Warehouse Inc.
Web site, or accessing your account, we will respond to you via e-mail or
telephone.
Protecting your information
We
want our members and site visitors to feel confident about using
World Travel Warehouse Inc.
to plan and purchase their travel, so we are committed to protecting the
information we collect.
World Travel Warehouse Inc.
has implemented a security program to keep information that is stored in
our systems protected from unauthorized access. Currently,
World
Travel Warehouse Inc.
only
stores the information you provide when registering to become a member,
create a travel profile, purchase travel, or use selected travel tools.
Our systems are configured with data encryption, or scrambling,
technologies, and industry-standard firewalls. When you send personal
information to
World Travel Warehouse Inc.
over the Internet, your data is protected by Secure Socket Layer (SSL)
technology to ensure safe transmission.
Changes to the
World Travel Warehouse Inc.
Privacy Statement
This
Privacy Statement was last updated on
World
Travel Warehouse Inc.'s website
on
December 24, 2010. We reserve the right to modify or amend this Privacy
Statement at any time and for any reason. If there are material changes to
this statement or in how we will use your information, our company will
prominently post such changes prior to implementing the change.
If you have questions about our Privacy Statement, please e-mail us.
Contacting
World Travel Warehouse Inc.
We
want to make sure you have control over your online travel experience as
an
World Travel Warehouse Inc.
customer, from planning and purchasing your travel to protecting your
personal information.
World Travel Warehouse Inc.
customer service travel agents are ready to help with your travel
concerns. When you need help, use our support and
feedback form. All e-mail receives a response within 24 hours. You may
also call 1 (866) 994-9898 to speak to a representative personally. Agents
will address any questions or concerns you may have about your
World Travel Warehouse Inc. travel
planning or purchases. We will do our best to respond to your request for
assistance or other questions about
World
Travel Warehouse Inc.
within 24
hours.
In addition, you may directly contact the travel supplier at the phone
number or address provided on your travel itinerary.
Copyright
www.worldtravelwarehouse.ca,
.com, and .net are Web sites and domain names with components created,
owned and operated by World Travel Warehouse Inc. World Travel Warehouse
Inc's logo is a trademark of World Travel Warehouse Inc., and is used
under license. All other trademarks, product names and company names or
logos cited herein are the property of their respective owners.
The material contained on
www.worldtravelwarehouse.ca was contributed by World Travel Warehouse
Inc., including component portions of the Web site, content, site design,
text, graphics, and the selection and arrangement thereof are Copyright ©
World Travel Warehouse Inc. ALL RIGHTS RESERVED.
No material from www.worldtravelwarehouse.ca may be copied, reproduced,
republished, posted, transmitted or distributed in any way. With the
exception of Press Releases, you may print in hard copy portions of this
Web site only for personal reference, or for the purpose of placing an
order with World Travel Warehouse. The use of any such material for any
other reason, on any other Web site, or the modification, distribution or
republication of this material without prior written permission from World
Travel Warehouse Inc is strictly prohibited.
Disclaimer & Limitation of Liability
THIS
WEB SITE AND THE MATERIALS HEREIN ARE PROVIDED ON AN "AS IS, WHERE IS"
BASIS. WORLD TRAVEL WAREHOUSE INC. MAKES NO REPRESENTATIONS OR WARRANTIES,
EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS WEB SITE OR
ITS CONTENTS. WORLD TRAVEL WAREHOUSE INC. DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. BY USING OR ATTEMPTING TO USE THE WEB
SITE THE USER EXPRESSLY ACKNOWLEDGES THAT (i) THERE ARE NO WARRANTIES OR
REPRESENTATIONS MADE REGARDING THE CONTENT OF THIS WEB SITE IN TERMS OF
HOW CURRENT IT IS, ITS ACCURACY, OR ITS COMPLETENESS; AND (ii) AS A
SERVICE TO USERS OF THE WEB SITE WORLD TRAVEL WAREHOUSE INC. INCLUDES
LINKS TO OTHER WEB SITES AND THAT WORLD TRAVEL WAREHOUSE INC. HAS NO
CONTROL OVER, AND MAKES NO REPRESENTATIONS OF ANY KIND REGARDING THE
CONTENT OR APPROPRIATENESS OF CONTENT ON SUCH WEB SITES, AND THE USER
HEREBY IRREVOCABLY WAIVES ANY CLAIM AGAINST WORLD TRAVEL WAREHOUSE INC.
WITH RESPECT TO SUCH WEB SITES.
PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
Except as specifically stated on this Web site, neither WORLD TRAVEL
WAREHOUSE INC. nor any of its respective directors, employees or other
representatives will be liable for damages arising out of or in connection
with the use of this Web site. This is a comprehensive limitation of
liability that applies to all damages of any kind, including (without
limitation) compensatory, direct, indirect or consequential damages, loss
of data, income or profit, loss of or damage to property and claims of
third parties.
How to Contact Us
If you
have additional questions or concerns, please e-mail us at info@worldtravelwarehouse.ca.
We read every customer e-mail and will respond as soon as possible.
Alternately, feel free to call or write:
World Travel Warehouse Inc.
91-93 Maddox Cove Road
Maddox Cove, N.L. A0A 3H0
CANADA
General: 709-726-3100
Facsimile: 1-866-706-0669
Reservations: 709-726-3100 or 1-866-994-9898
Toll Free: 1-866-994-9898
Contact Us
if you require assistance with your travel plans
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