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Cancun Tours, Excursions and Sightseeing

 

Chichen Itza - Mexico


Helpful Travel Tips for Mexico

PASSPORT/VISA Information

Health and Safety Precautions

Calling Canada from Mexico,
and other helpful information

iEXPLORE - Mexico Travel Guide



Tulum Mexico

Mexico Hotel Maps

CANCUN Hotels Map
RIVIERA MAYA Hotel Map
COZUMEL Hotel Map
LOS CABOS Hotel Map

Cancun Resorts and Hotels Map

 

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Cozumel
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Mexico Travel Tips
Detailed Safety & Travel Information for Travellers to Mexico

  Location:  Cancun is located in the state of Quintana Roo,Yucatán Peninsula of Mexico.

 Currency:  Mexican Nuevo Peso.  

 Handicapped Facilities: Most five star and Gran Turismo hotels are wheel chair accessible. Check with individual hotels for specific requirements.  

 Electricity. Standard current is 110 volt AC, the same as in the US and Canada. However, three prong outlets are not widely available, so an adapter is a good idea.  In some older properties you may need an adapter for polarized plugs.

  Languages:  Spanish and Mayan, but English is spoken in most tourist areas.

 Time Zone:  Central Standard or Daylight Time.

 
Business Hours:  Most stores are open from 10 am to 10 pm daily in the Hotel Zone. Stores downtown may close between 2 pm and 4 pm.

 Taxes.  IVA tax is usually already included in restaurant and bar prices, room rates and shopping prices.  Check with the hotel or store clerk and waiter to inquire whether the tax has already been included in the price.

 American Express Av Tulum 208, two blocks beyond the Hotel America (tel 998/884-4000).

 Metric System: Mexico, like most of the world, uses the metric system. Metric conversions are: Temperature: To convert °C to °F multiply by 1.8 and add 32. To convert °F to °C subtract 32 and divide by 1.8 *An easier formula to remember that gives you a good approximation for °C to °F is: Double it and add 30. For example, if it is 25°C in Cancun, it is roughly 80°F (25x2=50 + 30=80)  

 

Banks & Money Matters  

Currency:  
Mexican peso. The rate of exchange against other currencies fluctuates daily.  Though banks and casas de cambio (exchange houses) change most major currencies, US dollars are always easiest to change due to their economic stability on the global market and the proximity of the United States to Mexico.

Casas de cambio usually give exchange rates close to the rate given at banks, and are easier to use. However, they occasionally do not accept traveler's checks for exchange and you may sometimes be required to go to a bank to exchange traveler's checks. The worst exchange rates are found at hotel zone casas de cambio. Downtown exchange houses generally give better rates.

Banks Most banks (roughly Mon-Fri 9am-5pm, Sat 9am-1pm) are along Tulum between Uxmal and Coba and in the biggest shopping malls - Kukulcán, Plaza Caracol - in the zona hotelera (9am-4pm). Most now have ATMs with US dollars as well as pesos. The Bital bank, Av Tulum 192, stays open until 7pm on weekdays.

U.S. dollars are widely accepted in Cancun, but you will not usually get the best exchange rate using dollars at local establishments. It is best to exchange your money for pesos at a bank or a money exchange.  

Credit Cards.  Most credit cards are accepted in larger shops, hotels and travel agencies.  Many of the small businesses do not accept credit cards.  Major purchases are best made with a credit card. You automatically receive the bank rate of exchange, which is higher than the rates given in town or at the hotels.


Health & Safety
Mexico has a nationalized healthcare system and almost every town and city has either a national hospital or medical clinic. Most hotel have a 24-hour doctor on call. No vaccinations are need to enter Mexico from the US or Canada. Below is a list of local hospitals and clinics.  Before you leave home, check with your health insurance carrier - chances are good that your insurance plan can cover you in Mexico.

"Can I drink the water?"  Cancun is one of the few resorts that count with a potable water system. Furthermore, all major hotels in Cancun have their own system to re-purify the water. However, due to the salts and chemicals used, a lot of tourists and locals prefer to drink bottled water. In addition to the previous systems, there is another method used by many hotels and restaurants using a solution called "Microdin." This is a sterilizing solution. All you need are a few drops of this solution and then let the water sit for a few minutes. Many of the restaurants and households use this system to disinfect vegetables and fruits.

Fruits, Vegetables, & Seafood  Fruits and vegetables usually come direct to the store from local farms and are not washed well. Many vegetables are contaminated by fertilizer and can make you sick. Most of the restaurants catering to tourists purify their fruits and vegetables with iodine drops before serving them. If they go through this process, there will be a note about it on the menu. If it isn't written on the menu, ask or don't eat uncooked or cold fruits and vegetables.

One culprit for illness is salsa. In some restaurants it sits out all day and the same salsa is used for multiple customers. Even if the salsa is changed with every patron, remember that salsa is RAW VEGETABLES which is on the list of no nos. Resist, unless the menu says "our vegetables are purified".

Seafood can also get you sick if it is spoiled or mishandled. Cooked seafood is safest. Only eat raw seafood in nicer, very busy restaurants.

Guidelines to Avoid Illness
 

  • Always wash your hands before eating.   
     
  • When eating from open-air food stands, use discretion.   
     
  • Drink plenty of non-alcoholic fluids and do not become dehydrated!   
     
  • Drink bottled water.   
     
  • Take Pepto Bismol, yogurt or papaya enzyme tablets throughout your stay.   
     
  • Take it easy the first few days.  Take a "siesta" (nap) each afternoon.   
     
  • Ease into local eating and drinking habits.   
     
  • Respect the strength of tequila (take it easy with the "poppers").
     

Watch the sun and drink a lot of water.  The region is hot year round. Make an effort to drink more (purified, of course) water than normal or you could get dehydration sickness. It is better to drink water than sodas, because your body will get more benefit from it. If you feel dizzy, nauseous, weak or get a headache you could have heat stroke. Immediately sit in the shade and drink some water while you rest. If you get a slight headache, take that as a warning that you are getting dehydrated and drink more water.  By far, the greatest danger in Cancun is overexposure to the sun. Play it safe and apply sunscreen liberally, especially if you are fair skinned. If you don't, you will probably wish you did.

Safety  Cancun is the safest city of its size in all of Mexico and spends a good part of its yearly budget on different kinds of training programs for local police and promotional campaigns to protect all our tourists.  It has a lower crime rate than most small cities in the U.S.

There has been a lot of talk recently about crime in Mexico. We can only say that most of the violent crimes reported in the news are in the Mexico City area. The Caribbean Coast is relatively safe and most problems are petty thievery. You can have a great vacation free of incidents if you use common sense just like you would at home. Lock your car, take your valuables with you, or put them out of sight. We don’t recommend hiding your wallet in your shoes on the beach while you go swimming. It’s not a secure hiding place. Women should use the same precautions they would use anywhere, especially at night. Remote stretches of beach should be avoided after dark, especially for women in groups or alone.  Thieves are looking for easy targets. With a little common sense you can avoid having a problem. Also, keep alert when crossing busy streets in Cancun, where drivers may be less pedestrian-friendly than you are used to at home.


Telephones  
The country code for Mexico is 52. The area code for Cancun is 998 and all phone numbers in Cancun are 7 digits. So, if you are calling Cancun from the United States or Canada you would dial: 011 (International code) 52 (country code) 998 (area code) and the 7 digit phone number.
Calling the U.S. or Canada from Cancun, dial 001 + area code + local number. Many US long-distance phone companies have access numbers that you can dial in order to use your phone card, usually through the Mexican telephone company public phones, LADATEL/TELMEX. Calls may be less expensive than direct-dialed calls from your hotel room($0.45/minute when I was there in December 2006). (Check with your hotel surcharges BEFORE calling.)

One more thing that is critical to know
... NEVER make a long distance phone call from a hotel room or a phone booth that is not marked Ladatel/TelMex, BEFORE YOU CHECK THE RATES!. Phone calls from hotels can be very expensive due to Mexican taxes and surcharges. Mexico has one major phone company - TelMex, owned by Carlos Slim. Latin America's wealthiest businessman at time of writing.

!! Before you call, make sure you know exactly what the cost per minute is.
We've had clients charged $25 US per minute from some hotels !! (Special note: ** I made 3 calls totaling 33 minutes in December 2006. This cost me $175 CAD. WORD OF ADVICE! - Buy a TELMEX calling card!)

USEFUL TIP:
Lower rates can be had by using Ladatel/TelMex debit cards (phone cards) available in 0, 50, and 100 peso amounts ($3, $5, and $10 US) from nearly every cashier and money exchange in Cancun. Ladatel phones are located along sidewalks and in malls. Some phones accept charge cards but we nderstand they are very expensive. Some cell phones work with a roaming surcharge per minute. Check with your cellular phone company before leaving home.

INTERNET USAGE: Most hotels charge you to use the Internet at the hotel (business offices, etc). One VERY HANDY keystroke to know - for the @ sign - Hold down the ALT and 4 and 6 and + sign (all at once) - This gives you the @ sign.


Canada imposes a visa on Mexico

Ottawa, July 13, 2009 — Beginning 12:01 a.m. EDT on July 14, 2009, Mexican nationals will require a visa to travel to Canada, Citizenship, Immigration and Multiculturalism Minister Jason Kenney announced today. For the first 48 hours, Mexican citizens  may apply for entry on arrival in Canada. After 11:59 p.m. EDT July 15, 2009, a visa will be required. FULL STORY


Immigration & Customs
 
You will most likely be entering Mexico on a tourist card. Tourist cards are a brief document that you will probably be given on the plane if you are flying into Mexico, or you can obtain it upon arrival at your port of entry into Mexico after showing your passport or other required documentation.  Immigration will give part of the form to you to keep. Do not throw this piece of paper away! Keep it with your passport. You need it to leave the country (or face paying a fine) and may be asked to show it at other times to prove you are in Mexico legally.  

Tourist cards are good for up to 180 days in Mexico
(fewer days for visitors from some countries). However, visitors who enter Mexico through Cancun are generally given only a 30 day tourist card initially. If you enter through another Mexican city you are often given 60 or more days on a tourist card.  

If you will be in Cancun for longer than 30 days, we recommend that you very politely ask for more time from the immigration officer when you arrive in Cancun. If you plan to be in Mexico for longer than 30 days and you don't obtain an extended tourist card prior to your arrival or at the airport on arrival, it is usually a simple process that you will have to do at the Immigration Office in downtown Cancun before your 30 day tourist visa expires, but may vary depending on your country of citizenship and personal circumstances. Be prepared to show evidence that you can support yourself financially while you are in Cancun.  

Please check with your country's Mexican embassy to see if an entry visa is required. Information we have here could change at any time.  

Citizens of the U.S. and Canada need only a valid piece of identification (passport, certified copy of your birth certificate, or a voter registration card).  

Citizens of all other countries need a valid passport.  

Citizens of the following countries need a valid passport but do not need a visa, and can get a tourist card prior to departure or upon arrival in Mexico: Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Belgium, Bermuda, Canada, Chile, Costa Rica, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, San Marino, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States, Uruguay, Venezuela.  


Travel Documents for Minors
- A valid passport or your birth certificate with embossed seal
- When a minor is traveling alone, they must have a notarized letter signed by the parents or legal guardians giving them permission to travel.
- When a minor is traveling with one adult, provide a notarized letter signed by the parent or guardian not traveling giving them permission to travel with the other parent or guardian.
- If the minor is in the custody of one parent, a custody document should be provided.
- If one parent is deceased, provide the death certificate.

Departure Tax.  International departure tax from Cancun Airport is approximately US$40.  This tax is often included in the price of your airline ticket.  Ask your travel agent.  If it is not included in the price of your ticket, you must pay the departure tax at the airport when checking-in for your flight.  The tax must be paid in cash.  No credit cards or checks are accepted.

What to Pack
What to wear?
Strictly casual resort wear, especially during the day. Jackets and ties are almost never needed, but it is customary to dress up for the discos, and most nice restaurants and bars require men to wear shirts and slacks (some allow Bermudas).  Bathing suits (particularly for women) are not to be worn away from swimming pools and beach areas.  Shorts should never be worn when entering a church.   

Tipping  
The average tip for servers is between 10%-15%, depending on the service. Housekeeping staff get a couple of dollars a day, depending on how much they have to do, the size of the room, suite, condominium, etc. Bellboys and skycaps at the airport can expect anywhere from $.25 to $.50 U.S. per bag. It is not customary or expected to tip taxi drivers, however, if there is extra change it is welcomed.

Mail & Post Office
Postage for cards and letters to the U.S., Canada and Europe usually costs less than $1 U.S. Send correspondence from your hotel, use the mailboxes in town or go to the post office located on Sunyaxchén Avenue, Downtown.

Sightseeing
While many of your park and entrance fees are paid for most sightseeing tours you will take, please be aware that if you choose to take a VIDEO CAMERA (not a digital or any other type of camera), there is a copyright fee imposed on EVERYONE who uses a video camera at these sightseeing venues, of 30 PESOS, which you will have to pay your tour conductor.


Safety in Mexico, Travel Insurance for Mexico, and Much More

Canadian Government's information for travelers to MEXICO
courtesy of Rusty's Unofficial RIU Website....

1.  INTRODUCTION
This Travel Report replaces the previous one, dated Febuary 1, 2005. Changes have been made in section 2 of the report.

2. ATTENTION
Canadians are recommended to purchase supplementary travel health insurance prior to travelling to Mexico.
Your provincial health plan should not be relied on to cover all expenses in case of illness or injury. It may cover nothing or only a portion of the costs. Carefully read and understand the terms of your supplementary insurance policy to verify what is covered.

3. SAFETY AND SECURITY
Caution and prudence should be exercised at all times while travelling throughout the country. Random shootings involving Canadians have occurred in areas notorious for drug trafficking. Other crimes occur, including armed robbery, purse snatching, and pick-pocketing. Travellers should be careful when accepting food or drink from strangers, as there have been cases of drugging followed by robbery and assault, including sexual assault. Avoid walking after dark. Kidnappings also occur, although foreigners are not specifically targeted.

Women should exercise caution in dealing with strangers or recent acquaintances, and be especially careful about accepting rides or invitations to go for a drink. There have been cases of drugging followed by robbery and assault, including sexual assault. Incidents of assault, rape and sexual aggression against foreigners have been reported at beach resorts in Mexico. Many of these have occurred at night or in the early morning hours. Attacks have also occurred on deserted beaches and in hotel rooms. Acquaintance rape is a serious problem. In some cases, hotel workers, taxi drivers, and others have been implicated. Anyone who is a victim of a sexual assault or other crime should report this immediately to the nearest Canadian Consulate and is strongly advised to file a report with Mexican authorities. Note that no criminal investigation is possible without a formal complaint to Mexican authorities.

In case you are the victim of a crime, immediately file a report at the Agencia del Ministerio Público nearest to the scene of the crime. This is especially important if your ID is stolen or lost. Unpatrolled beaches and unpopulated areas should be avoided, especially after dark. Check with local authorities to determine which beaches are safe, but always remain alert.

Although public transportation is relatively safe, take precautions at public transportation facilities, including airports, bus stations, and the Mexico City metro. There have been many incidents, particularly in Mexico City, of passengers being robbed and/or car jacked by thieves working in co-operation with, or posing as taxi drivers. A common practice is to force victims to withdraw money from ATMs with their bank or credit cards.

Be wary of persons presenting themselves as police officers. There have been instances of visitors becoming victims of theft, extortion or sexual assault by persons who may or may not be police officers. Some criminals pose as plainclothes police officers and ask to see foreign currency and passports. If approached, do not hand over your money or passport. Offer instead to go to the nearest Agencia del Ministerio Público.

Avoid divulging personal information to strangers. Scam artists have called parents of travelling Canadians (in the middle of the night) to report that their child has been detained or hospitalized and have requested that money be wired immediately via Western Union. Parents or friends should call the Department of Foreign Affairs and International Trade 24-hour emergency line (T
oll-Free number 001-800-514-012) for assistance if approached in this way.

Standards for balcony railing heights in Mexico differ from those in Canada, and railings can be considerably lower. Deaths and injuries have resulted from falls. Exercise caution when standing close to balcony railings.

4. LOCAL TRAVEL
Canadians should exercise extreme caution when travelling on Mexican highways, particularly in the area of Culiacán in Sinaloa state, where there have been recent reports of shootings and assaults. There has also been a recent increase in car thefts in this state.

Canadians travelling to the state of Chiapas are advised to avoid areas of political tension (particularly in the highlands) and remain in known and well-frequented tourist areas such as Tuxtla Gutiérrez, San Cristóbal and Palenque. Military checkpoints are frequent in the area. It is recommended you carry a valid photo identification with you at all times while travelling in Mexico.

Travel should be limited to daylight hours, and toll highways should be used whenever possible. Overnight stops should be made only at major centres, reputable hotels, or secure campsites. If you have a vehicle breakdown or roadside emergency, the "Green Angels" (Angeles Verdes) provide free assistance (they charge for parts only) on all major toll highways throughout Mexico. The telephone number is 5250-8221 (collect calls will be accepted if dialling from outside Mexico City - dial 01 and the area code 55 before the number). In an emergency, call the Mexican Ministry of Tourism's 24-hour toll-free hotline at 01-800-903-9200.

Bus crashes occur frequently in the states of Chiapas and Oaxaca due to poor road conditions and mountainous terrain. Avoid road travel after dark. Highway conditions in general are good; however, unmarked or poorly marked construction sites, roaming livestock, abandoned vehicles, or other obstacles pose hazards. Be prepared for sudden stops. For emergencies, dial 060.

Travellers should use only radio taxis (tel.: 5271-9146, 5271-9058, and 5273-6125 within Mexico City) or taxis based at designated stands called "sitios." Always ask the dispatcher for the driver's name and the taxi's licence plate number. Passengers arriving at Mexico City's Benito Juarez International Airport should use only airport taxis (which are yellow and display an airport symbol on the door) after pre-paying the fare at one of the special booths inside the airport. Travellers on buses and trains have been attacked and robbed. These attacks are carried out by other passengers, usually at night.

5. NATURAL DISASTERS AND CLIMATE

Mexico is located in an active seismic zone. It is recommended that Canadians know the address and telephone number of the Canadian Embassy or the nearest Consulate of Canada (see below) in the event of an emergency.

Some volcanos in Mexico are currently active. Volcán Popocatépetl, approximately 72 km southeast of Mexico City, erupted on December 18, 2000, spewing flaming ash 300 metres into the air. Canadians in Mexico should monitor activity levels closely and can obtain updated information in English by selecting "Last Report" from the following website of CENAPRED www.cenapred.unam.mx/mvolcan.html . There are three alert stages: green, yellow, and red. The current alert level is yellow. Instructions could be issued at any time. Ash falls are hazardous. Canadians should follow the advice of local authorities (Protección Civil) in the event of an explosion or an eruption. Volcán Colima, located on the border of Colima and Jalisco states, is considered to be Mexico's most active and dangerous volcano. Canadians visiting these areas should exercise caution and remain alert for warnings (visit www.ucol.mx/volcan/ )

The hurricane season usually occurs between June and November. Travellers to the coastal zones should keep informed of regional weather forecasts and plan accordingly.

6. LOCAL LAWS AND CUSTOMS
While in Mexico you will be subject to local laws. A serious violation can lead to a jail sentence and a fine. The sentence will be served in a local prison. However, Canada and Mexico have a treaty that permits a Canadian imprisoned in Mexico to request a transfer to Canada to complete the sentence in a Canadian prison. The transfer requires the agreement of both Canadian and Mexican authorities.

Canadians arrested or detained have the right to contact the nearest Canadian government office (embassy, high commission, etc.) listed below. Arresting officials have a responsibility to assist you in doing so when you make such a request. Canadian consular officials can provide a list of local lawyers upon request.

Penalties for drug offences are strict, and convicted offenders can expect jail sentences of up to 25 years. Several Canadians are currently imprisoned in controlled substances or those who deal with them. Never borrow a
vehicle or pick up hitchhikers; drivers are legally responsible for their vehicle's contents. Hitchhiking is strongly discouraged.

The Mexican government strictly enforces its laws concerning possession, entry, and trafficking of firearms and drugs. Anyone (including foreign armed forces personnel) entering Mexico with a firearm or even a single round of ammunition without prior written authorization from Mexican authorities is subject to a penalty of up to five years in jail.

Canadians should avoid demonstrations and other activities that might be deemed political by the Mexican authorities. Political activities by foreigners are prohibited by the Mexican constitution, and such actions may result in detention and/or deportation.

For travellers to Mayan Ruins: Mexico strictly controls the possession of archaeological artifacts. Travellers should keep this in mind, particularly when visiting archaeological sites and their surroundings. Foreigners may be charged and imprisoned for possession of these artifacts.

Reports of problems with time-share arrangements
(including the cancellation of contracts) have increased. Exercise caution whenever approached by persistent time-share representatives, since they may use pressure sales techniques. Review the contract to ensure that promises made are confirmed in writing. Anything not included in the contract may not be honoured. Do not reveal personal information nor show your passport or plane ticket. Only provide your credit card if you are certain you wish to make the purchase. Mexican law stipulates that consumers are legally entitled to cancel a time-share contract without penalty, however, the cancellation must be done within five working days starting from the day following the original date of purchase. Cancellations of contracts must be done in writing and must be presented directly to the time-share company. Keep copies of any correspondence. If you experience any difficulties in Mexico with the time-share company, you should immediately contact the Mexican consumer protection agency, Procuraduría Federal del Consumidor
(PROFECO). Further information on PROFECO, including points of service throughout Mexico, can be found on their Web site
www.profeco.gob.mx .

7. ASSISTANCE FOR CANADIANS ABROAD
Canadians in Mexico can obtain consular assistance and further information from the Canadian Embassy in Mexico City or from one of the following consulates.

Regular passports are issued by the Canadian Embassy in Mexico City only; however, it is possible to obtain application forms for passport renewals and make payment for the application at any Canadian consulate in Mexico. Applications for regular passports must be sent directly to the Canadian Embassy in Mexico City at the traveller's expense.

MEXICO CITY: Canadian Embassy, Calle Schiller No. 529, Rincón del Bosque, Colonia Polanco, 11580, México, D.F., Mexico (country and area codes: 52-55/ tel.: 5724-7900 (when calling from within Mexico, the toll-free number for emergency consular assistance is 01-800-706-2900). Regular consular assistance will only be provided by calling (55) 5724-7900 ext. 3322/ fax: 5724-7943/ postal address: Apartado Postal 105-05, 11580, México, D.F., México. e-mail: mxico@dfait-maeci.gc.ca or embassy@canada.org.mx / Web site: www.dfait-maeci.gc.ca/mexico-city/

ACAPULCO: Consulate of Canada, Centro Comercial Marbella, local 23, Prolongación Farallón s/n, Esq. Miguel Alemán, Acapulco, Gro, México 39690 (country and area codes: 52-744/ tel.: 484-1305 or 481-1349/ fax: 484-1306/ e-mail: acapulco@canada.org.mx ).

CANCÚN: Consulate of Canada, Plaza Caracol II, 3er piso, local 330, Boulevard Kukulcán Km 8.5, Zona Hotelera, 77500, Cancún, Quintana Roo, Mexico (country and area codes: 52-998/ tel.: 883-3360 or 883-3361/ fax: 883-3232/ e-mail: cancun@canada.org.mx).

GUADALAJARA: Consulate of Canada, Hotel Fiesta Americana, Local 31, Aurelio Aceves 225, Col. Vallarta Poniente, 44100, Guadalajara, Jalisco, Mexico (country and area codes: 52-33/ tel.: 3616-5642, 3615-6270, 3615-6215, or 3615-6266/ fax: 3615-8665/ e-mail: mxicogjara@dfait-maeci.gc.ca).

MAZATLÁN: Consulate of Canada, Avenida Playa Gaviotas # 202, Zona Dorada, Mazatlán, Sinaloa, Mexico, 82210 (country and area codes: 52-669/ tel.: 913-7320/ fax: 914-6655/ postal address: P.O. Box 614, 82110, Mazatlán, Sinaloa, Mexico/ e-mail: mazatlan@canada.org.mx ).

MONTERREY: Consulate General of Canada, Edificio Kalos, Piso C-1, Local 108-A, Zaragoza 1300 Sur y Constitución, 64000, Monterrey, Nuevo Léon, México (country and area codes: 52-81/ tel.: 8344-3200, 8344-2753, or 8344-2906/ fax: 8344-3048/ postal address: 1300 sur y Constitución, 64000, Monterrey, N.L.,
México/ e-mail:
mxicomntry@dfait-maeci.gc.ca or monterrey@canada.org.mx).

OAXACA: Consulate of Canada, Pino Suarez 700, Local 11B, Multiplaza Brena, Colonia Centro, 68000, Oaxaca, Oaxaca, Mexico (country and area codes: 52-951/ tel.: 513-3777/ fax: 515-2147/ postal address: Apartado Postal 29, Sucursal C, Colonia Reforma 68050, Oaxaca, Oaxaca, Mexico/ e-mail: oaxaca@canada.org.mx).

PUERTO VALLARTA: Consulate of Canada, Avenida Francisco Medina Ascencio 1951, Zona Hotelera Las Glorias, 48300, Puerto Vallarta, Jalisco, Mexico (country and area codes: 52-322/ tel.: 293-0098 or 293-0099/ fax: 293-2894/e-mail: vallarta@canada.org.mx ).

SAN JOSÉ DEL CABO: Consulate of Canada, Plaza José Green, Local 9, Boulevard Mijares s/n, Colonia Centro, 23400, San José del Cabo, Baja California Sur, Mexico (country and area codes: 52-624/ tel.: 142-4333/ fax: 142-4262/ e-mail: loscabos@canada.org.mx ).

TIJUANA: Consulate of Canada, Germán Gedovius No.10411-101, Condominio del Parque, Zona Río, 22320, Tijuana, Baja California Norte, Mexico (country and area codes: 52-664/ tel.: 684-0461/ fax: 684-0301/ e-mail: tijuana@canada.org.mx).

Canadians should register with the Canadian Embassy in Mexico City or one of the Consulates of Canada (see above) if they are going to be in Mexico for longer than three months. Registration can be done on-line. To register on-line, please proceed to www.voyage.gc.ca/main/sos/rocapage-en.asp and complete all the required fields. You must contact the Canadian Embassy or a consulate of Canada to which you sent your form upon your arrival and request the activation of your registration.

When making long-distance calls within Mexico, callers now have to dial 01, the area code, and the number;
when calling internationally to Mexico the country code is 52.

For emergency assistance after hours, call the Canadian Embassy in Mexico City and follow the instructions provided on the recording. You may also call the Department of Foreign Affairs in Ottawa toll-free from Mexico at 001-800-514-0129 or collect at (613) 996-8885.

Canada Direct, offered by Canada's major telecommunications companies, provides travellers with toll-free and hassle-free access to the Canadian telephone network. The Canada Direct access number from Mexico is 01-800-123-0200 or 01-800-021-1994, where a Canadian operator is always available. For more information, call 1 800 561-8868 or visit the Canada Direct Web site (
www.infocanadadirect.com

8. MONEY
The currency is the Mexican peso. U.S. dollars are widely accepted. Canadian currency and traveller's cheques are not widely accepted worldwide. Remain vigilant when using bank or credit cards as card information can be copied by unscrupulous vendors. Ask to swipe your card yourself or make every effort to ensure that it is only run through once. Make sure you obtain your copy of the transaction slip. If you use an ATM, do so during business hours at a location inside a bank, supermarket, or large commercial building. Check with your bank for information on ATM services in other countries. You can also check VISA or Mastercard for the addresses of ATMs around the world. Your bank can advise if you need a new personal identification number (PIN) for overseas access to
your account. Leave copies of your card numbers with a family member in case of emergency.

9. GENERAL INFORMATION
Mexico (capital: Mexico City) is located in North America and borders the United States, Guatemala, Belize, the Gulf of Mexico, the Caribbean Sea, and the Pacific Ocean. The official language is Spanish.

Radio Canada International (RCI) broadcasts on shortwave to Mexico. For a schedule of times and frequency of broadcasts, check the RCI Web site (
www.rcinet.ca). You may also e-mail RCI at info@rcinet.ca or call 514-597-7500.

Under Canadian law, in certain circumstances Canadians residing abroad are eligible to vote in Canadian elections and some referendums. Canadians can obtain information about voting eligibility, registration and voting methods, the electoral schedule, or any other aspects of the electoral process while in Mexico by using the toll-free number 001-800-514-6868 or visiting Elections Canada's Web site (
http://www.elections.ca/ ).

10. HEALTH CANADA'S TRAVEL MEDICINE PROGRAM
Health Canada and the World Health Organization report that the following diseases - among others - can occur in Mexico: cholera, dengue fever, hepatitis A, malaria (regional), tuberculosis, and typhoid fever.

Health Canada continues to monitor dengue fever (DF) activity in Central and South America and the Caribbean,
where the disease is known to occur. For Health Canada recommendations concerning the prevention of dengue fever, visit 
http://www.hc-sc.gc.ca/pphb-dgspsp/tmp-pmv/prof_e.html .

Canadians are advised to consult a physician or travel medicine specialist well in advance of travelling to determine health risks and necessary vaccinations. Important factors to be considered include the individual's state of health, current immunization status, and travel destination, as well as the local disease situation. Vaccinations and other special precautions may be required. For a list of travel medicine clinics, call Health Canada's Travel Medicine Program at 613-957-8739. Additional travel health information is available on Health Canada's Web site (
www.TravelHealth.gc.ca).

Travellers should ensure that their routine (childhood) immunizations (eg. tetanus, diphtheria, polio, measles) are up-to-date. Yellow fever vaccination may be required to enter some countries. Based on the risk of exposure, vaccines for hepatitis A, typhoid fever, or other diseases may also be recommended. Several diseases occur globally. Sexually transmitted diseases(STDs), including HIV/AIDS and hepatitis B, occur throughout the world, and the traveller may be exposed to both viral and bacterial infection, particularly if engaging in unprotected sexual activity. Tuberculosis represents a significant risk at certain destinations. Influenza is also a concern, and immunization may be recommended depending on the destination and time of year. Rabies is found throughout
the world and is uncontrolled in some areas; risk of exposure may be higher in remote areas. Traveller's diarrhea can be caused by viruses, bacteria, and parasites in contaminated food and water. Travellers are advised to ensure that food and drinking water are safe.

Infectious diseases not routinely seen in Canada occur and may even be widespread in other countries. Infections acquired abroad such as tuberculosis, diarrhea, STDs, among others, may be resistant to standard North American antibiotic regimens. Standards of medical care may differ from those in Canada. Treatment may be expensive and payment in advance required. Travellers are advised to arrange for medical insurance, including provision for emergency evacuation, prior to departure. Travellers should also carry their prescription medicine in the original container along with the prescription.

If you feel ill when you return to Canada, see a doctor as soon as possible. Inform the doctor - without being asked - where you have been. If you were ill while travelling, tell your doctor what your symptoms were and what treatment you received.

11. LOCAL HEALTH INFORMATION
Medical facilities are easily available in large cities. Private hospitals and clinics offer good-quality care but are generally expensive and expect payments in advance. Most of the major hotels have a doctor on staff or can refer patients to outside physicians/clinics. However, in several resort areas, hotel-referred care providers have a tendency to overcharge patients. If medical services are required, contact the nearest Consulate of Canada or your tour representative to obtain a list of reliable facilities/physicians in the area.

Pharmacies in main cities carry most drugs at reasonable prices. Although many prescription and over-the-counter medications are manufactured in Mexico by affiliates of U.S. or European firms, there may be minor differences. Consult a physician before purchasing locally manufactured medicine. It is better to bring along an adequate supply of prescription medications. If you carry prescription medicine, keep it in the original container. Carry a copy of the prescription and ensure that both the generic and trade names of the drug are included.

As in Canada, the purchase of controlled medication requires a doctor's prescription. The Mexican list of controlled medication differs from that of Canada.

Tap water is not safe to drink. Purify it or buy bottled water. Likewise, fruits and vegetables cleaned in tap water may make you ill. Clean produce yourself in an iodine solution. Purchase only reliably pasteurized and refrigerated products and choose restaurants carefully. Visitors should also constantly clean their hands. Ensure that fruits and vegetables are disinfected, peeled or cooked. Do not eat raw fish and seafood, and avoid eating ice creams or sorbets.

In addition to problems caused by high altitude, travellers to Mexico City may experience health problems caused by air pollution, which is at its peak during winter months. Individuals with heart, lung, or respiratory problems are advised to consult with their doctor before booking their trip.

Useful numbers in Mexico City include:

Clínica Londres, Durango 50, Colonia Roma: (55) 52-29-84-00.
Hospital Metropolitano, Tlacotalpan 51, Colonia Roma: (55) 52-65-19-00.
Hospital Español, Ejército Nacional 613, Colonia Polanco: (55) 52-55-96-00.
Hospital ABC, sur 136 Esquina Observatorio, Colonia Tacubaya: (55) 52-30-80-00.
Hospital Angeles del Pedregal, Camino a Santa-Teresa No. 1055: (55) 56-52-11-88.

12. RETURNING TO CANADA
Declare everything acquired abroad, whether purchases for yourself or gifts, as well as goods bought at a Canadian or foreign duty-free store. Keep original receipts. Certain items are restricted from entering Canada. If you are considering importing meat or dairy products, plants, weapons, vehicles, exotic animals or products made from their skins or feathers, contact your local Customs Border Services Office of the Canada Border Services Agency (www.cbsa-asfc.gc.ca) or the Canada Firearms Centre (www.cfc.gc.ca) beforehand for guidance. The booklet I Declare (www.cbsa-asfc.gc.ca/E/pub/cp/rc4044/) describes what you can and cannot bring back to Canada if you have been away for less than a year.

13. INTERNATIONAL ADOPTIONS
Provincial and territorial authorities in Canada are responsible for authorizing international adoptions. If you are thinking of adopting a child from another country, you must first obtain information about the adoption regulations of the province or territory in which the child will reside. While adoption is a provincial/territorial responsibility, Citizenship and Immigration Canada (CIC) is responsible for allowing an adopted child entry into Canada. Entry can be refused if the child does not hold the appropriate immigrant visa. A visa may be denied even if the adoption has already been completed. For more information contact CIC at 1 888 242-2100 (in Canada only), check the CIC Web site ( www.cic.gc.ca, or contact your provincial or territorial government.

14. TRAVEL TIPS
You should:
a) carry a Canadian passport for all visits outside Canada;
b) keep a photocopy of your passport's identification page with you;
c) carry passports, tickets, and money separately;
d) keep valuables and passports safe and carry only enough money for anticipated expenses;
e) leave a copy of your itinerary and proof of citizenship with family and/or friends;
f) carry legally certified documentation signed by both parents permitting a child under 18 to travel alone or with an adult (i.e. a relative or teacher), or carry legally certified documentation from the absent parent if only one parent escorts the child, in addition to a copy of any separation or divorce decree or death certificate; and
g) not visit unknown or isolated areas without first obtaining information or assistance.

15. HEALTH AND TRAVEL INSURANCE
Do not rely on your provincial health plan to cover all expenses if you get sick or are injured while abroad. It may cover nothing or only a portion of the costs. Understand the terms of your supplementary insurance policy. Some credit cards offer their holders health and travel insurance. Do not assume the card alone provides adequate coverage. Carry details of your insurance with you. Also, tell your travel agent, a friend or relative at home, and your travelling companion how to contact your insurer. Get a detailed invoice from the doctor or hospital before you leave the country. Always submit original receipts for any medical services or prescriptions received abroad. Most insurance companies will not accept copies or faxes.

Cancelling a scheduled trip abroad could cost you money. Before cancelling a scheduled trip, you should discuss the matter with your travel agent, your travel insurer, or the airline. The decision to travel is the sole responsibility of the traveller.

16. FOR MORE INFORMATION
The Consular Affairs Bureau of Foreign Affairs Canada provides: (a) Country Travel Reports (http://www.voyage.gc.ca/dest/ctry/reportpage-en.asp) detailing safety and security conditions, health advice, and entry requirements; (b) information on Current Issues (www.voyage.gc.ca/main/sos/ci/all-en.asp) highlighting
current and ongoing situations around the world; (c) daily e-mail Travel Updates (www.voyage.gc.ca/dest/ctry/sub-en.asp) notifying you of changes to our Current Issues and Country Travel Reports; and (d) a series of free safe-travel publications (
www.voyage.gc.ca/main/pubs_menu-en.asp) to help travellers prepare for a safe and problem-free journey.

For additional information, you may contact the Consular Affairs Bureau by telephone: 1 800 267-6788 or 613-944-6788; e-mail: voyage@dfait-maeci.gc.ca; Web site: http://www.voyage.gc.ca/dest/ctry/reportpage-en.asp; and TTY: 613-944-1310 or 1 800 394-3472 (in Canada and the U.S.). Specific information may also be obtained from a consular representative by contacting Canadian government offices abroad (
www.voyage.gc.ca/main/foreign/fordest/foreign_view_client-en.asp).

17. ANNEX
Mexico has very strict rules regarding the entry of foreign motor vehicles. Travellers are allowed to bring only one vehicle into the country at a time. Those travelling with a recreational vehicle are not entitled to tow a second vehicle, unles it is registered in the name of an accompanying traveller. Travellers must also obtain a temporary vehicle importation permit (solicitud de importación temporal de vehículos) at the customs office at the border. The following documentation is required:

a) valid immigration document (passport, tourist card, etc.);
b) valid driver's licence; and
c) documents to prove legal ownership of the vehicle.

In the case of a rental vehicle, the contract must be in the traveller's name and include a full description of the vehicle. If the vehicle is owned by a company, the traveller must produce proof of employment by that company and proof of the vehicle's ownership by the company. If the car is owned by a relative, the person driving the car must have documentation to prove the relationship, such as marriage or birth certificates.

When applying for the Temporary Importation Permit, present the original and a copy of all documents. Originals will be returned. While in Mexico, other persons are allowed to drive the car only if the permit holder is in the car with them.

The fee for the Temporary Importation Permit is US$22 plus local tax, which is not refundable. In addition to the fee, tourists are required to leave a guarantee in any of the following forms:

a) imprint of an international credit card (Visa, American Express, Diners Club, MasterCard) issued outside of Mexico;
b) bond purchased from an authorized company at the border. The bond company will require a deposit, which varies according to the vehicle model and the length of the visit in Mexico. Bond charges will be deducted from the deposit and the balance will be refunded if the traveller and the vehicle exit Mexico on or before the date indicated on the Temporary Importation Permit; or
c) refundable cash deposit at Banjercito Bank for a percentage of the total value of the vehicle, which varies according to the vehicle model and the year.

Requirements for a temporary vehicle importation permit are the same for both regular vehicles and recreational vehicles. Travellers should contact the Embassy or Consulate of Mexico in Canada to verify the latest regulations regarding recreational vehicles. Large trucks require an additional permit.

To have the refundable cash deposit returned upon departure, visitors must have the Temporary Importation Permit cancelled by the Banjercito Bank and then present it at the Mexican customs office. Both are located at the border. If a bond was purchased from the Insurgentes or Mexicana companies, the deposit can also be recovered at the Banjercito Bank. Otherwise, the bond deposit must be recovered directly from the issuing company. You must exit with your vehicle from Mexico at the point of entry where you left your deposit.

Tourists and their vehicles are not allowed to remain in Mexico beyond the return date indicated on the Temporary Importation Permit, usually up to six months. Since requirements may vary for those who have obtained temporary residence in Mexico, it is recommended that the precise requirements be verified with
Mexican customs authorities. In case of an accident or theft of the vehicle, a police report should immediately be obtained and presented to the nearest customs office, no later than two days after the occurrence.

Canadian automobile insurance is not valid in Mexico and you must obtain a separate auto insurance at the Mexican border before crossing into Mexico. Full coverage is recommended, including coverage for legal assistance. Canadians involved in traffic accidents may face serious legal problems, including imprisonment. Motor vehicle insurance is considered invalid in Mexico if the driver is found to be under the influence of alcohol or drugs, or if the driver has no valid driver's licence. Auto insurance is much more expensive in Mexico than in Canada, and you should be precisely informed about your coverage.

It is illegal to sell your vehicle in Mexico. If you do, or if you stay beyond the date indicated on the Temporary Importation Permit, the vehicle may be impounded and become the property of the Mexican Ministry of Revenue. You could be subject to a fine and deportation.

Upon exiting Mexico, you must ensure that your temporary importation permit is cancelled and that you receive a copy of this cancellation. According to the Mexican Ministry of Finance, foreigners must return their temporary importation permit, in person and with the corresponding vehicle, at their time of departure from Mexico. Procedures to return and cancel the permit may be carried out at any customs office on the Mexican border; however, we strongly recommend that travellers contact the Embassy or a consulate of Mexico in Canada to verify the latest regulations regarding vehicle importations. The Canadian Embassy in Mexico and the Department of Foreign Affairs can no longer return these permits to the Mexican Ministry of Finance on behalf of Canadian citizens. In addition, it is not possible to mail your permit to the border point as it will not be cancelled and will consequently remain outstanding. As long as the permit remains outstanding, you will be unable to import another vehicle into Mexico. Mexican authorities have advised that you can cancel the permit on a future visit to Mexico if you enter at the same border point. However, a fine may be imposed. We are not in a position to advise what that fine may be, as the amount will vary depending on the time elapsed and changes in Mexican law.

There are time restrictions on driving in Mexico City and in parts of the state of Mexico. Based on the last digit of your licence plate number, there will be at least one day each week when you are not allowed to drive. This applies equally to permanent, temporary, and foreign plates. There is no specific provision regarding plates with letters only. These regulations are strictly enforced. Offenders face heavy fines and temporary confiscation of their vehicle.

Monday: No driving if licence plate ends with 5 or 6.
Tuesday: No driving if licence plate ends with 7 or 8.
Wednesday: No driving if licence plate ends with 3 or 4.
Thursday: No driving if licence plate ends with 1 or 2.
Friday: No driving if licence plate ends with 9 or 0.
Saturday and Sunday: All vehicles may be driven.

For additional information concerning Mexican driver's permits, vehicle inspection, road tax, mandatory insurance, etc., please contact the Mexican Ministry of Tourism (SECTUR) at tel.: 1 800 44-MEXICO (639-426). This number is for calls made from Canada. You may also visit their Web site at
www.sectur.gob.mx/wb/distribuidor.jsp?seccion=2 .                                       



Cancelling a scheduled trip abroad could cost you money. Before cancelling a scheduled trip, you should discuss the matter with your travel agent, your travel insurer, or the airline. The decision to travel is the sole responsibility of the traveller.

17. FOR MORE INFORMATION
The Consular Affairs Bureau of Foreign Affairs Canada provides: (a) Country Travel Reports (http://www.voyage.gc.ca/dest/ctry/reportpage-en.asp) detailing safety and security conditions, health advice, and entry requirements; (b) information on Current Issues (www.voyage.gc.ca/main/sos/ci/all-en.asp) highlighting current and ongoing situations around the world; (c) daily e-mail Travel Updates (www.voyage.gc.ca/dest/ctry/sub-en.asp) notifying you of changes to our Current Issues and Country Travel Reports; and (d) a series of free safe-travel publications (www.voyage.gc.ca/main/pubs_menu-en.asp) to help travellers prepare for a safe and problem-free journey.

For additional information, you may contact the Consular Affairs Bureau by telephone: 1 800 267-6788 or 613-944-6788; e-mail:
voyage@international.gc.ca; Web site: http://www.voyage.gc.ca/dest/ctry/reportpage-en.asp;
and TTY: 613-944-1310 or 1 800 394-3472 (in Canada and the U.S.). Specific information may also be obtained from a consular representative by contacting Canadian government offices abroad (
www.voyage.gc.ca/main/foreign/fordest/foreign_view_client-en.asp).

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